Privacy Policy

Introduction

At Junglee Games, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services.

This policy applies to all users of Junglee Games, including visitors to our website, registered players, and anyone who interacts with our services. By using our platform, you consent to the data practices described in this Privacy Policy.

Last Updated: January 9, 2025

Effective Date: January 9, 2025

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, use our services, or contact us for support. This information may include:

• Name and contact information (email address, phone number)
• Date of birth and age verification details
• Address and location information
• Payment and billing information
• Government-issued identification for verification purposes
• Profile information and preferences

Automatically Collected Information

When you use our platform, we automatically collect certain information about your device and usage patterns, including:

• IP address and device information
• Browser type and version
• Operating system and device specifications
• Pages visited and time spent on our platform
• Gaming activity and preferences
• Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third-party sources, including:

• Social media platforms when you connect your accounts
• Payment processors and financial institutions
• Identity verification services
• Marketing partners and affiliates

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

Service Provision

• Creating and managing your gaming account
• Processing transactions and payments
• Providing customer support and assistance
• Delivering gaming services and features
• Maintaining platform security and integrity

Communication

• Sending important account and service updates
• Providing customer support and responding to inquiries
• Sending promotional offers and marketing communications (with your consent)
• Notifying you about changes to our services or policies

Security and Compliance

• Verifying your identity and preventing fraud
• Ensuring compliance with applicable laws and regulations
• Detecting and preventing unauthorized access or misuse
• Conducting security audits and risk assessments

Improvement and Analytics

• Analyzing usage patterns to improve our services
• Developing new features and functionality
• Conducting research and analytics
• Personalizing your gaming experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors and financial institutions
• Cloud hosting and data storage providers
• Customer support and communication services
• Analytics and marketing service providers
• Identity verification and fraud prevention services

Legal Requirements

We may disclose your information when required by law or in response to:

• Legal processes, court orders, or government requests
• Regulatory investigations or compliance requirements
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Technical Safeguards

• SSL/TLS encryption for data transmission
• Advanced encryption for data storage
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems

Administrative Safeguards

• Employee training on data protection and privacy
• Strict access controls and authorization procedures
• Regular security policy reviews and updates
• Incident response and breach notification procedures

Physical Safeguards

• Secure data centers with restricted access
• Environmental controls and monitoring
• Secure disposal of physical media

Your Privacy Rights

You have certain rights regarding your personal information, including:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Verify the accuracy of your information

Correction and Updates

• Correct inaccurate or incomplete information
• Update your account information and preferences
• Modify your communication preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your information
• Object to certain uses of your information

Communication Preferences

• Opt out of marketing communications
• Manage notification preferences
• Control cookie and tracking settings

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with your consent)

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our retention periods are based on:

• Legal and regulatory requirements
• Business operational needs
• Security and fraud prevention purposes
• Your account status and activity

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct
• Other legally recognized transfer mechanisms

Children's Privacy

Junglee Games is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you through email or platform notifications
• Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt and work with you to address any concerns you may have.