Support Center
We're here to help you with any questions or issues
How to Contact Us
Our dedicated support team is available 24/7 to assist you with any questions or concerns. Choose the contact method that works best for you:
Live Chat Support
Get instant help through our live chat feature. Available 24/7 for immediate assistance with account issues, technical problems, or general questions.
Response Time: Immediate
Email Support
Send us a detailed email with your questions or concerns. Our support team will respond within 24 hours with comprehensive assistance.
Email: [email protected]
Phone Support
Speak directly with our support representatives for urgent matters or complex issues that require immediate attention.
Available: 9 AM - 9 PM IST
Help Center
Browse our comprehensive knowledge base for instant answers to common questions and step-by-step guides.
Self-Service: Available 24/7
Common Issues & Solutions
Account Issues
Payment Issues
Technical Issues
Support Categories
Account & Registration
- Account creation and verification
- Login issues and password reset
- Profile management
- Account security
Payments & Transactions
- Deposit and withdrawal issues
- Payment method problems
- Transaction history
- Refund requests
Gaming & Technical
- Game rules and gameplay
- Technical difficulties
- Mobile and desktop support
- Browser compatibility
Security & Privacy
- Account security concerns
- Privacy policy questions
- Data protection
- Fraud prevention
Support Response Times
Live Chat Support
Our live chat support provides immediate assistance for most issues. Our support agents are available 24/7 to help you with account problems, technical issues, and general questions.
Email Support
For detailed inquiries or complex issues, email support provides comprehensive assistance. We respond to all emails within 24 hours, with most responses sent within 4-6 hours during business hours.
Phone Support
Phone support is available for urgent matters requiring immediate attention. Our phone lines are open from 9 AM to 9 PM IST, Monday through Sunday.
Emergency Support
For critical security issues or account compromises, we provide emergency support with immediate response. Contact us immediately if you suspect unauthorized access to your account.
Self-Help Resources
Frequently Asked Questions
Our comprehensive FAQ section covers the most common questions and issues. Browse through our categorized FAQs to find instant answers to your questions.
User Guides and Tutorials
Step-by-step guides and video tutorials are available to help you get the most out of our platform. Learn how to create an account, make deposits, play games, and manage your account effectively.
System Status
Check our system status page for real-time information about platform availability, scheduled maintenance, and any ongoing issues that might affect your gaming experience.
Community Forum
Connect with other players in our community forum. Share tips, ask questions, and get help from experienced users and our community moderators.
Contact Information
Junglee Games Support Team
Email: [email protected]
Live Chat: Available 24/7 on our platform
Phone: +91-XXXX-XXXXXX (9 AM - 9 PM IST)
Address: Junglee Games Support Center, India
Specialized Support
Technical Issues: [email protected]
Payment Issues: [email protected]
Security Concerns: [email protected]
Legal Matters: [email protected]
We Value Your Feedback
Your feedback helps us improve our services and support. If you have suggestions, complaints, or compliments about our support services, please let us know. We take all feedback seriously and use it to enhance your experience.
To provide feedback about our support services, please email us at [email protected] or use the feedback form in your account dashboard.